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FREQUENTLY  ASKED  QUESTIONS

Do you offer a guarantee?
   Absolutely!  Should you feel that your item purchased from us is not what you expected as described, notify us immediately and we will issue you a full refund upon return of the item.

Are your clocks really your own design, and made by your own hands?
   Each and every one of our items, whether it is a clock, a wooden treasure box or a furniture items is 100% custom designed by Ken, and crafted by his own hands.  Please take a look at our "about us" page, if you have not already, where you can view a picture of Ken in his workshop busy at work creating a new and unique treasure.

Do you take custom orders?
   The short answer is yes, depending on the design and  materials requested.  For example, perhaps you want one particular design he creates, but you would like it in a different wood, such as hickory, or a different type of clock face.  Ken can do this, but if there was a request for a clock created as a replica of the Taj Majal, well, that could be a different story.  For any questions just contact us and we will work with you to create your very own unique family heirloom.

Do you ever offer your items for sale on ebay?
   Yes we do occasionally.  If you would like to see if we have any items currently offered on ebay, please click HERE.

     If you have any other questions please use the "contact us" link.  We will contact you in return within 24 hours.  Our customer's complete satisfaction is extremely important to us!


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